RPod Sewer Hose Carrier

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   Following a recent RPod outing last weekend, I noticed one of the two hinged doors on either end of the trailer's tongue mounted sewer tube was missing. I theorize that having stuffed in my sewer hose with the end cap on, the stress on the latching doors was too much, causing one to pop off. Not good. Fortunately, I didn't lose the hose as well...

Don't know if you've ever looked closely at the sewer tube doors, but the hinge is the weakest part, and not meant to take a great deal of internal stress. There's a small locking hole below the latch that offers a little more security.

On examination of the remaining door, I found it was embossed with a manufacturer's name, web site and 800 number. How often do you find that? Turns out these hose carriers are called a "SuperTube" and are manufactured by a company known as D&W Inc. of Elkhart, IN (where else?). They can be found on the internet at http://www.dwincorp.com or by calling 574-264-9674.

On Monday of this week, I put in a call to D&W, spoke to a nice representative and confessed my stupidity. The rep said, "No problem, I'll drop one in the mail today!". Yesterday afternoon (Wednesday) I had the part (no charge), and reinstalled it. 

So here's my point: you don't often get that kind of customer service, particularly when the customer is at fault. These are good people.

Have a look at their web site. They offer all kinds of storage/venting related RV parts and they're very competitively priced. They prefer you use the web site for ordering, by the way.