dead bolt |
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kymooses
Moderator Group Joined: 27 Jul 2010 Location: Louisville, Ky Status: Offline Points: 1048 |
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Posted: 27 May 2015 at 9:45am |
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Calling is really the best way to get their attention, we've had owners wait months and never hear anything until they finally call about it.
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Pod4Two
Newbie Joined: 04 Dec 2014 Location: Bedford Tx Status: Offline Points: 3 |
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I submitted my form online via their website on May 5th , I decided to call today and spoke to her. I asked about how long to receive the kit. She said she would process it today being I called and 7-10 mailing days.
Also there would be an enclosed shipping envelope to return mail the blue insertion keys back to them? |
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jcmoran
Newbie Joined: 01 Mar 2014 Location: Snohomish, WA Status: Offline Points: 2 |
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I submitted my qualifying info more than a month ago via the online form, and still no new lock. Just called their 800 number (800-837-2505), and heard the message that the voice mail box was full, and that there is no room for new messages. Hmmm
So, I just called another number for them, (423-434-2744) and talked with a very nice "Jessica" who told me they are about 6 weeks backlogged, but since I called, she was sending my upgraded deadbolt lock assembly out in the morning. Tenacity! Not just another hard to spell word. |
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John & Stephanie Moran
2014 RP-178 2001 Silverado LS 1500 Fur babies: Bella & Emma |
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ron_whitt
Senior Member Joined: 19 Nov 2011 Location: Chesterville On Status: Offline Points: 277 |
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I received my new set of locks the other day and just got around to looking at the package. As the "EHH R" pod is already winterized I won't be doing this till next spring. But 2 questions, 1: does it matter which cylinder goes into the deadbolt or the paddle handle? 2: 1 on the new cylinders has one of the little brass things sticking up, I didn't try to move the new key that is in the slot to try to "bring down" the brass thing, does this matter? Also after reading the material it seems like a very easy switch. Thanks in advance all.
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Ron & Shirley W
2007 FJ Cruiser 2012 177.. "EHHH" R Pod" its a canadian thing.. |
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wallawallaron
Senior Member Joined: 14 Aug 2011 Location: Walla Walla WA Status: Offline Points: 286 |
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WWRon,2012 RP177 HRE "Eye Pod",2010 Ford F-150 4x4
9/11 Never Forget. NRA Life Member, Amsoil dealer www.lubedealer.com/wallawallaron |
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wallawallaron
Senior Member Joined: 14 Aug 2011 Location: Walla Walla WA Status: Offline Points: 286 |
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There is a dead bolt recall. SEE information under Maintenance .
WWR
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WWRon,2012 RP177 HRE "Eye Pod",2010 Ford F-150 4x4
9/11 Never Forget. NRA Life Member, Amsoil dealer www.lubedealer.com/wallawallaron |
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