warrante service if bought elsewhere? |
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SteveR
Newbie Joined: 05 Aug 2010 Status: Offline Points: 3 |
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Posted: 09 Aug 2010 at 11:22pm |
Hello, I'm looking at r-pods and went into a local dealer (near Seattle) to look at them. I've been thinking of purchasing from the good folks in Ohio. However, the R-pod brochure has a big warning about not buying locally. It says that if you do not buy locally you run the risk of your local dealer not providing warantee service.
I know most of the units on this list were purchased in Ohio. What experience do folks have with this issue? Thanks, Steve near Seattle
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tdrace
Senior Member Joined: 29 Dec 2009 Location: SOUTH CAROLINA Status: Offline Points: 268 |
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Anybody that services Forest River can do warranty work. Just check around where you live. I bought mine at Couch's and have it serviced at Camping World In Charleston Sc.
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Theresa's Seaside Cowgirl
2010 FORD F150 V-8 2010 R-POD 173 Sisters on the Fly #1569 |
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ka9nyn
Groupie Joined: 25 May 2010 Location: Chamberlain, SD Status: Offline Points: 48 |
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TDRACE: Steve's question is about not getting service. Just because a dealer sells Forest River, and does service, doesn't obligate them to provide service to someone who purchased their trailer elsewhere.. as noted in the FR brochure encouraging local purchases.
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Dave & Rose
Chamberlain, SD 2010 R-177 "ECM-Pod" '08 Dodge RAM quad cab 5.7L 4WD "Rhino (re: F-4 Phantom)" Exelon Nuclear (Retired) US Army Corps of Engineers (Current) |
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Outbound
Senior Member Joined: 25 Jul 2009 Location: Oshawa, ON Status: Offline Points: 750 |
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My dealer will service units bought elsewhere, but they're at the bottom of the priority list. Customers who bought from them are serviced first; then, travelers/emergency service are fit in as soon as possible; locals who bought their trailer elsewhere are last. In the spring, when its busy, this can mean a 3-5 week wait while your trailer is in the shop.
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Craig :: 2008 Mazda Tribute :: 2009 r-pod 171, The Johnnie Ray
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kmcmurph
Senior Member Joined: 12 May 2010 Location: Kansas Status: Offline Points: 287 |
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With the quality that goes into the Pod's and the tons of info posted on this forum, I think I'd be pretty comfortable purchasing away from your home dealer. I have read lots of posts here and only seen a few where people required warranty service in the first year and if your handy you can probably fix any issues that come up.
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Karl, Kerri and the hounds:: 5.4L '04 Expedition:: 2010 177
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RpodMan
Newbie Joined: 27 Feb 2009 Status: Offline Points: 26 |
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There are other dealers near Seattle IE Eugene, Portland, Boise, Billings, MT. that are much more 'local' than going back to Ohio!!
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tdrace
Senior Member Joined: 29 Dec 2009 Location: SOUTH CAROLINA Status: Offline Points: 268 |
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If I remember correctly someone checked with Camping World and they have a contract with Forest River to work on their products. Thanks Theresa |
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Theresa's Seaside Cowgirl
2010 FORD F150 V-8 2010 R-POD 173 Sisters on the Fly #1569 |
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