r-pod Nation Homepage R-Pod Travel Trailers At Jeff Couchs RV Nation
Forum Home Forum Home > Forest River r-pod > r-pod Warranty, Service and Recall Bulletins
  New Posts New Posts RSS Feed - How to contact FR warranty?!?
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

How to contact FR warranty?!?

 Post Reply Post Reply Page  <123
Author
Message
PodPatrol View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 24 Sep 2009
Status: Offline
Points: 22287
Post Options Post Options   Thanks (0) Thanks(0)   Quote PodPatrol Quote  Post ReplyReply Direct Link To This Post Posted: 05 Nov 2009 at 8:02pm
We were very happy to find Couch's on the internet.
Simply because we do most of our inquiries via this method.
 
Yes, the internet is a "sales" device, but it is one that everyone is using no matter what the product may be.
So I believe that "internet" dealers is a very "broad" statement.
 
We are so happy w/Couch's that we plan depending on them for our RV "happiness".
For some reason we know they are very well equiped to handle our problems.
We too have been there, and dealt w/them first-hand.
They didnt talk us into a Pod, we simply wanted one, and we drove to what seemed to be the most popular place for Pod-wanna-bees. Why ? I think its partly because there are alot of other Podders on this forum that praise Couch's and how doing business with them was a pleasure.
And now we have experienced it, we too feel it was a pleasure.
 
Nobody wants to pay MSRP, and these days hardly anyone does, no matter what your buying.
Getting a good price doesnt have to mean questionable service after the sale.
Like any other major market, the RV industry is hoping to suck you in and sell you all this "Kewl"
stuff to go along with your RV. AND WE LOVE IT !!!
We share informaton about products to consider, and not consider. We share our experiences with our very simular RVs, good and bad. And we look to each other for ideas and information.
Couch's seems to be a part of this "family", and they know it. They are really great people.
And I know that any issues we have with our Pods, they will listen w/both ears, and they also know that if they treat us right, we'll be back, again and again, as some of us may be in the RV
lifestyle for a long long time, and having a dealer as a friend (internet or not) will pay off 10-fold
in the future for everyone ! I think Couch's will be around for a long, long, time !
 
HAPPY PODing !!!
Back to Top
tabkld93 View Drop Down
Senior Member
Senior Member
Avatar

Joined: 22 May 2009
Location: Union, KY
Status: Offline
Points: 565
Post Options Post Options   Thanks (0) Thanks(0)   Quote tabkld93 Quote  Post ReplyReply Direct Link To This Post Posted: 06 Nov 2009 at 5:02am
I purchased my Pod from Couch's.  They are my local FR dealer and I found them via their web page.  I suppose that makes them one of those "internet dealers".
 
I would caution you on the use of stereotypes.  They are of no use on this forum or anywhere else.
Todd, Karen & Leah
'13 Surveyor 240
'12 Ford F150 EcoBoost
Former owner of 2010 R-Pod 172
Back to Top
Bigbit View Drop Down
Senior Member
Senior Member
Avatar

Joined: 08 Aug 2009
Location: So. California
Status: Offline
Points: 142
Post Options Post Options   Thanks (0) Thanks(0)   Quote Bigbit Quote  Post ReplyReply Direct Link To This Post Posted: 06 Nov 2009 at 5:22am
I am 99% certain that RpodMan is a dealer.  I personally filter anything he says - it appears he has an agenda.  Not that he hasn't provided some good feedback at times.   The contributions have been mainly positive.
 
This is not an attack - just my personal observation.
Regards,

Bigbit

2010 Trailmanor Elkmont
Tow Vehicle: 2009 Buick Enclave CXL (Cliffy)
Back to Top
pepperpod View Drop Down
Senior Member
Senior Member
Avatar

Joined: 01 Oct 2009
Location: Central KY
Status: Offline
Points: 1420
Post Options Post Options   Thanks (0) Thanks(0)   Quote pepperpod Quote  Post ReplyReply Direct Link To This Post Posted: 06 Nov 2009 at 5:47am
I, too, feel that RPodMan is a dealer.  Dealers need to reallize that the world has changed with the invention of the internet.  People, even those of us of the AARP age, use the internet. Even my 89 year old uncle uses his computer every day. Big smile  We have all become more informed consumers because of it.  I do not buy any large purchase without first researching it on the net.  I feel that Jeff Couch is very savvy in using the net as one of his sales tools
 
 I will say, however, that he would not be so successful with the Pod if his service was not as great as it is.  Keep it up Couch's!!
Just my opinion.
 
 By the way, has anyone figured out the subtle changes Rpodman mentioned in the paint scheme?
 
Pepperpod
Pepper,Coach,and Henry (a very brave little Maltese)
R Pod 172

The rewards of the journey far outweigh the risk of leaving the harbor...unknown
Back to Top
RpodMan View Drop Down
Newbie
Newbie


Joined: 27 Feb 2009
Status: Offline
Points: 26
Post Options Post Options   Thanks (0) Thanks(0)   Quote RpodMan Quote  Post ReplyReply Direct Link To This Post Posted: 06 Nov 2009 at 6:45am

I can assure you I am not a dealer.  I am pleased to see or hear from anyone that has a positive experience in dealings with their r-pod distributor.  That is a major part of a successful transaction.  My goal is not to deter anyone from having a less than desirable buying experience.  However quite the opposite.  I will be more careful in the future how I word my posts.  As far as the subtle graphics changes, you will notice the 'O' in r-pod is a bit different, as well as the new 'eco-cosntructed'  graphics added.

Back to Top
David and Danette View Drop Down
Senior Member
Senior Member
Avatar

Joined: 31 Mar 2009
Location: Fort Myers
Status: Offline
Points: 317
Post Options Post Options   Thanks (0) Thanks(0)   Quote David and Danette Quote  Post ReplyReply Direct Link To This Post Posted: 06 Nov 2009 at 12:46pm

 This reminds me of the show " Whats My Line ".  Whould the true rpod dealer please stand. LOL  David

SWFL   171
2010 Jeep Liberty
Back to Top
PodPatrol View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 24 Sep 2009
Status: Offline
Points: 22287
Post Options Post Options   Thanks (0) Thanks(0)   Quote PodPatrol Quote  Post ReplyReply Direct Link To This Post Posted: 06 Nov 2009 at 4:25pm
Actually this forum welcomes all the owners, and those interested in being an owner, of the r-Pod.
Experienced campers are welcome no matter what device they may use.
First time RVers are welcome here too !
 
I believe that anyone that has interest in this industry, for what ever reason, should be welcome as well. People have knowledge, and knowledge is power. Whats so great about this r-Pod phenomenon and the people that own them, is that we all contribute constructively and therefore raising everyones awareness for our common interest, the r-Pod.
 
Helping each other along the way ...
 
HAPPY PODing !!!
Back to Top
 Post Reply Post Reply Page  <123
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 11.0
Copyright ©2001-2014 Web Wiz Ltd.